Privacy Policy

This Privacy Policy describes how Highland Roofing Company ("we," "us," or "our") collects, uses, and discloses information when you visit our website, utilize our services, or interact with us. Highland Roofing Company specializes in commercial roofing services across the Carolinas, offering new construction, roof repairs, replacements, coatings, restoration, and maintenance on various commercial roofing systems, including our preventative maintenance program, RoofGuard.

Information We Collect

We collect various types of information to provide and improve our services to you:

Information You Provide Directly

We collect information that you voluntarily provide to us when you request a quote, inquire about our services, fill out contact forms, or otherwise communicate with us. This may include:

• Your name and contact details (e.g., company name, mailing address)
• Information about your commercial property and roofing needs
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity. This information helps us improve our website's functionality and your user experience. This may include:

• Your IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages you view and the time spent on those pages
• Other usage data and statistics

We may use cookies and similar tracking technologies to collect this information. You can usually modify your browser settings to decline cookies if you prefer.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our commercial roofing services, including quotes, repairs, replacements, and maintenance.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and overall customer experience.
• To communicate with you about our services, promotions, and news, where permissible and in accordance with your preferences.
• To comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• **Service Providers:** We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, analytics, or other business operations. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• **Legal Requirements:** We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Highland Roofing Company, prevent fraud, or protect the personal safety of users or the public.
• **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our website. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal information from a child under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: